VTRC General Information & Student Guidelines

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The VTRC is a Tribal Enterprise of the Central Council of Tlingit and Haida Indian Tribes of Alaska.  The Center was conceptualized under the tribe's Overall Economic Development Plan (OEDP) as a strategic program to provide means for our tribal membership to attain local jobs and develop native-owned businesses.  The creation of the VTRC was based primarily on the consequences of the Welfare Reform Acts, and as a way to defray some of the changes that would and have become inevitable.  As a business enterprise the center is open to the public.  VTRC's primary goal is the empowerment of Native Tribal members.


Although the VTRC prioritizes training for federally recognized tribal members, it holds an open admissions policy for students of any race, creed, color and national or ethnic origin (18 years and older). 

Application and Acceptance Process

Applications may be obtained and submitted anytime:

  • VTRC Student Enrollment/Registration forms may be downloaded and printed from the VTRC website http://www.vtrc.org.  Return completed and signed forms to the VTRC, 3239 Hospital Dr., Juneau, AK 99801.
  • Upon request, VTRC staff will fax, email, or mail enrollment forms and catalogs to you.  Please contact the VTRC at 907-463-7375, or toll free at 1-800-344-1432, extension 7375; fax 1-888-762.5592.

NOTE:  VTRC reserves the right to cancel any class if the minimum student enrollment isn’t met for that class.  If a class is canceled, all deposits and fees will be refunded.

High School Diploma or GED

If Central Council tribal members have not graduated from high school or have not received a GED, the Central Council’s Employment and Training Division may be able to assist those students in obtaining a High Scool Diploma or GED.

VTRC assists students in beginning at the level for which they are prepared.  The center’s staff, working with the student, may provide referrals to other Employment & Training programs that provide developmental course work designed to enable students to prepare for study at the VTRC or to pursue other programs best suited to their interests and aptitude.


In order to enter a specific training program or to take a course offered at the VTRC, the following documents must be submitted:

  • VTRC registration form 
  • Enrollment Contract if a course is 80 hours or more

Although we will accept registrations at any time prior to a class, students must be aware that tuition must be paid in advance.

Notice:  Training costs and dates are subject to change without notice.  Class sizes are limited.  Applicants are enrolled as space is available.  The VTRC reserves the right to cancel classes with insufficient minimum student enrollment.  For additional class information, availability and registration, contact the VTRC at 907-463-7375, or toll free at 1-800-344-1432, extension 7375.

Notification of Acceptance

Applicants who do not complete their application or provide inaccurate or incomplete information will not be scheduled for training.  If a person provides false information their acceptance will be cancelled.

Tlingit & Haida tribal members applying for funding from Central Council's Employment and Training program must return the VTRC enrollment form as verification of tuition assistance from Employment & Training.  Upon receipt of this information, students will be notified of their acceptance to the class.  VTRC will immediately notify non-tribal members of their acceptance.

  • If you meet VTRC admission requirements and the entrance requirements for the specific program you want, you will be accepted on a first-come, first-served basis.

  • If all positions in the program you want are full when we receive your application, you will be placed on a waiting list.

  • You will be notified of your standing on the waiting list and contacted as soon as a position becomes available for you.

  • When you are accepted into a long-term program, we will send you a letter of acceptance.

Enrollment and Orientation

Each training program at the VTRC has a separate enrollment date.  Students enrolling in classes six weeks or longer spend the first day in orientation.  During this time students receive information on school procedures and services, obtain their program schedule and required program forms for the Commercial Drivers License (CDL) Class A driver training program.


Tuition, Fees and Financial Aid

Financial Aid

(Please have your funding in order before beginning training) Financial aid for tuition, fees and books may be provided through special grants administered by the Center, however, all costs incidental to training are the responsibility of the student. Students are encouraged to rely on personal savings, grants and scholarships prior to seeking loans to fund their educational pursuits. However, there are a limited number of sources available for possible financial aid.

Other Financial Aid Sources

Various financial-aid resources are available, such as the State of Alaska Dept. of Labor Job Training & Work Readiness Program; AK Division of Vocational Rehabilitation; Workforce Investment Act (WIA), Native corporations, Alaska Native Brotherhood Grand Camp, etc.  Interested students must apply directly to those organizations for such financial aid as they each may have available.  Financial aid may also be available to those eligible enrolled Central Council members.  Please contact the following office for application and eligibility:

Central Council Tlingit & Haida Indian Tribes of Alaska
Employment & Training – 477 Programs
PO Box 21488
Juneau, Alaska 99802
Phone 907-463-7158, or Toll Free 1-800-344-1432, ext. 7158

Payment of Tuition

All tuition and fees must be paid on or before the first day of instruction.  There are no payment options or discount plans available to prospective students.


Cancel or Reschedule a Class

For Classes Less than 80 Hours

A student may cancel or reschedule a class without penalty if done three (3) full business days prior to the start of the class.  Failure to cancel or reschedule three (3) full business days in advance will result in a $25 cancellation/administration fee.  If a student fails to attend the scheduled class and does not cancel or reschedule, the full class fee (100%) will be charged.

In the event you need to reschedule a class, please contact the VTRC at least three (3) business days prior to your scheduled class.  If you reschedule a class less than three (3) days prior to the day of the class there is a late rescheduling fee of $15.  Please contact VTRC at 907-463-7375 if you need to make any scheduling changes.  There is a six (6) month limitation of rescheduling after the initial class sign-up.  The full class fee (100%) will be charged if rescheduling extends past six (6) months plus any late penalty incurred from any reason above.

VTRC reserves the right to cancel classes:  In the event of insufficient enrollment, instructor changes or acts of God, the Vocational Training & Resource Center may cancel or reschedule the class.  All students will be given notice if this occurs.  No additional fees will be charged to the student under these circumstances.

Returned Check Policy

The VTRC accepts payment by personal check and reserves the right to withdraw that privilege at any time to anyone.  If the check is returned the person is responsible for repayment to VTRC for any unpaid balance.  A $25 returned check charge, plus the amount of the check will be charged to the party responsible for the check.  This fee will be assessed for any checks returned to VTRC regardless of the reason.

Withdrawal, Refund and Repayment Policies

The VTRC is required to have a fair and equitable refund policy.  Using the appropriate refund policy for students’ financing and program length, a refund is calculated if a student withdraws, drops out, is terminated, or otherwise fails to complete the student’s contracted training program on or after the first day of training.  The school’s policy is considered fair and equitable if the policy provides for a refund of the larger calculations required for the type of financing the student is receiving.

Student’s Right to Cancel & Refund Policy

Until instruction begins, the student has the right to cancel their enrollment contract and receive a refund of all tuition paid by the student.

To officially withdraw from school, a student must submit a written, signed and dated statement of withdrawal, indicating the reason and effective date of the withdrawal.  The VTRC shall also provide a “cooling-off” period, which expires at the end of the first day of a student’s scheduled attendance.

If a student fails to officially withdraw, the school will terminate the student at the point the instructor or Manager determines the student will not be returning to training.  A student who is on an approved leave of absence and fails to return from leave of absence will be considered withdrawn based upon the student’s last day of physical attendance.

Refunds are not calculated on application, technology, or nonrefundable tools, books or materials provided by the VTRC.

VTRC Refund Policy for CDL Training

VTRC reserves the right to cancel classes:  In the event of insufficient enrollment, the VTRC will cancel the class.  All students will be given one week notice if this occurs.

Students not completing or passing the drug-screening test for the CDL class will not be allowed to participate in the driving portion of the class.  If a student does not complete or pass the drug screening test and for this reason drops out of the CDL class, refunds will be based on the schedule below.

Schedules may change due to student enrollment.  CDL course materials are available to students upon receipt of payment in full.  If the student chooses to withdraw from a program of study for which the student has prepaid, the student may withdraw by submitting his/her intention, in writing, to the VTRC Director or CDL Instructor.

Cancellation/rescheduling policy for CDL Training or other courses over 80 hours: All requests for withdrawal will need to be submitted in writing.  If a student withdraws from one of these training courses ten (10) working days prior to the first day of class, all tuition and fees will be refunded, less a $30.00 administrative fee.

If a student withdraws out of one of these training programs five (5) working days prior to the first day of class, all tuition will be refunded, less the CDL Training associated fees and a $30.00 administrative fee.

A student has the right to cancel their enrollment contract until the end of the first (1) day of scheduled attendance and will receive a full tuition refund less the above-mentioned Non-Refundable fees.

Upon withdrawal or termination, VTRC will acknowledge a student’s cancellation or withdrawal in writing within 5 business days after receipt of notification.

For students withdrawing or terminating from one of these training programs within the five (5) working days prior to the first day of class the remaining tuition will be returned according to the length of the program in which the student is enrolled.  Refunds will be granted as follows:
Vocational Training and Resource Center, implements a refund policy that provides for an equitable refund in cases of discontinued attendance.  The policy is as follows:

  1. For a period of time after instruction has begun but before the second day of classes or the equivalent, the VTRC shall refund 100% of the tuition; after that,

  2. For a period of time after the first day of class but not  more than 10% of the class has elapsed, the VTRC shall refund at least 90% of the tuition; after that,

  3. For a period of time after which greater than 10% but not more than 20% of the class has elapsed, the VTRC shall refund at least 80% of the tuition; after that,

  4. For a period of time after which greater than 20% but not more than 25% of the class has elapsed, the VTRC shall refund at least 55% of the tuition; after that,

  5. For a period of time after which greater than 25% but not more than 50% of the class has elapsed, the VTRC shall refund at least 30 % of the tuition; after that,

  6. Once 50% of the class has elapsed, rounded to the nearest percent, no tuition will be refunded.

  7. Refunds to eligible veterans will be made on a prorated basis.

  8. The institution may require the student to remain committed to the entire amount of the tuition.  VTRC, as signatory on the student contract, is subject to all claims and defenses of the student or the student’s successors in interest, arising under the contract.

All refunds due a student shall be made within 30-days after receipt of notification of the student’s withdrawal or dismissal, or 30 days after the student’s last recorded date of physical attendance, whichever is earlier.

The fees, procedures and policies listed above supersede those previously published and are subject to change.


Training Policies

Measurement of Student Progress and Performance

As stated in each course training summary, students are rated on their ability to perform specific training-related competencies.  Student progress is measured by satisfactorily meeting course objectives, assignments, tests, attendance, and in-class participation.

Students are given evaluations periodically and have scheduled conferences with instructors to discuss training progress.  Copies of the progress reports are provide to agencies or companies that pay a portion of their client’s or employee’s training costs.  Student will be provided copies of their progress report upon request. 

Maintaining Satisfactory Progress Attendance

Attendance is mandatory as part of the course requirements. Students are required to attend all scheduled instructional hours as a requirement for completion. As mentioned in the Course Make-Up Policy students must arrange to make-up all missed classes with the CDL Instructor in order to maintain this requirement.

A student requesting to arrive late or leave early must complete a Leave Application Request Form.  An absence will be recorded as unexcused if the CDL Instructor is not notified within 30 minutes of the expected attendance. An excused absence will be granted if prior notice is given to the CDL Instructor and arrangements are made to make-up the course work missed. Any absence excused or not, requires that the student take responsibility to make-up all lost time and complete course assignments.  If a student is absent from an exam or quiz, the CDL Instructor will determine the time for the make-up.

Total hours of attendance and absence reports will be taken and posted daily for appraisal and documentation purposes.

Furthermore, a student missing three or more unexcused consecutively scheduled classes will be terminated from the program (Refer to Readmission/Appeal Procedures) related to reinstatement.

Grades and Transcripts

Good standing at the VTRC is established with the following standards:
Performance:  Pass/Fail

Excellent 90 – 100% “A” Pass
Good 80 – 89% “B” Pass
Fair 70 – 79% “C” Pass
Poor 60 – 69% “D” Fail
Failing -below 60 “F” Fail
Withdrawal -0- “W” Withdrawn

Attendance:  At least 85% of class training sessions

Students that are not meeting good standing will be discussed at periodic evaluations with the instructor and will follow the Disciplinary Policy.


In order to earn a certificate of completion, a student must complete a course with a grade of pass and have demonstrated good attendance (85% minimum) in accordance with the attendance requirements of the VTRC (please see attendance policy within this section) and have satisfied any financial balances due.

CDL Training  The grading criteria include classroom participation, attendance, tests, final examination, range grading, road trip grading, pre-trip grading and air brake/steep downgrade tests.  In order to earn a Certificate of Attainment from the Professional Truck Driver Institute and a Certificate of Completion from the Vocational Training & Resource Center, a student must:

  • Achieve an overall grade average of 70% or higher.

  • Complete all of the scheduled driving skill evaluations.

  • Successfully pass the state commercial driver’s license examination. (Administered by the DMV)

  • Maintain a minimum attendance of 85%.

  • Meet all financial obligations to the school.

Previous Training and Experience

Students may challenge course competencies by making arrangements with the program instructor of their previous training and experience for evaluation.  Persons (such as veterans) with significant previous training or experience may be able to complete all objectives in less than the prescribed time.


The VTRC views class attendance as an important attribute for learning to be job ready; therefore, attendance at all VTRC courses is required and students are expected to be in training every day. 
This rule applies for vocational classes only.  Arriving late or leaving early will be considered a tardy.  A tardy will be recorded as unexcused if the CDL Instructor is not notified within 30 minutes of the expected attendance.  Being tardy three times will be considered an absence.  After three unexcused absences, the student will be dropped or withdrawn from the course at the discretion of the instructor.

An excused absence will be granted if prior notice is given to the instructor and arrangements are made to cover course work.  Any absence excused or not, requires that the student take responsibility to make up all lost time and complete course assignments.  If absent from an exam, the instructor will determine if the exam may be made up.  Student attendance is a factor in assigning grades for the center’s courses.

Leave of Absence

Training programs through the VTRC are designed to be intense and cover material in a time effective manner.  It is important to complete a course in one continuum of study; however, a leave of absence (more than five days) during a course may be granted if there is an extreme hardship.  An extreme hardship is a significant occurrence outside the control of the student e.g. poor medical health of immediate family member, military obligations, or family crisis.

Guidelines for requesting a leave of absence:  Submit a written request for a leave of absence with an explanation of the hardship and documentation (if available) to the CDL Instructor.  The CDL Instructor will determine if the student meets satisfactory training progress requirements.  A satisfactory standing must be met for a leave of absence to be considered.  The CDL Instructor and student will need to complete an agreement to finish the training within a specific time frame.
Leave of absence will not exceed one calendar year unless:

  1. A course scheduling requires a longer delay, or
  2. A written medical recommendation from a physician is presented to request a longer delay.

In these cases, the leave can only be extended to a maximum of six additional months.  If the training cannot be finished and an eligible hardship status is determined, a withdrawal (grade of ‘W’) will be assigned based upon the student’s last day of physical attendance.  A student may only receive one (1) leave of absence per twelve-month period.  All leaves of absence must be approved by the CDL Instructor and the VTRC Director.

When a leave of absence is granted, it will reflect as a withdrawal status from the course for financial aid purposes.  Upon return to the training, new financial aid forms may need to be completed to regain funding.

Dress Code and Conduct

As the center’s training focuses on career skills, the training sessions should be treated as a job or as a business.  Proper clothing should be worn to training sessions to develop professional work habits (e.g. computer trainees should wear appropriate office dress; shop trainees, appropriate work outfitting etc.).

Students are expected to have a courteous and professional attitude with the instructor and among students.  A student who is found to be engaged in unacceptable behavior, such as dishonesty, theft, offensive language, or defacement of property will be subject to disciplinary action which could include dismissal from the center.

Children During Training

Generally, children may not be brought to training sessions at the VTRC.  Children can be distracting to other students and the training sessions may be hazardous for children.  The Central Council’s Employment and Training Division may be able to assist with child care based upon need.

Drug Free Environment

The VTRC maintains a drug free environment.  No smoking is allowed in training sessions.  Drugs and alcohol are prohibited from the center’s functions.  If a student is under the influence of drugs or alcohol (according to the instructor’s judgment) during a training session they will be dismissed from the day’s training with a warning that the next incident will be a dismissal from the center.

Disciplinary Policy

(Warning, Probation, Termination, Appeal, and Re-Enrollment)
Students unable or unwilling to meet appropriate standards of behavior, attendance, or progress during training will receive a warning and/or be placed on academic probation for one week by the Director or instructor. During the probationary period the student must maintain acceptable behavior, attendance, and progress to be taken off academic probation.  Failure to meet the conditions of academic probation will lead to dismissal.

Persons who pose a threat to themselves or others may be dismissed from training.  Verbal or physical assault upon another person or willful destruction of school property will result in immediate dismissal.  Students who are caught cheating by copying or plagiarizing the work of others may also be terminated from training.

A student may choose to appeal for reconsideration within three business days of dismissal for any reason.  The appeal is considered by a representative of administration.  If the dismissal decision is upheld, a student may be considered for re-enrollment six months after termination.  The center’s Director will review the application for re-enrollment of which their decision will be based on evidence that the original cause for termination is no longer a hindrance to training.

Probation Policy

A student will be placed on probation for any of the following:

  1. Student fails to attend his/her scheduled remediation tutorial session without an approved absence.

  2. Student continues to score on make-up tests less than the 65% standard.

  3. Student fails to follow his/her schedule for making-up absence.

If at the end of the probation period, the student has not achieved satisfactory progress (see Satisfactory Progress Standards); the student will be terminated from the training program. At the time of this determination, a student Contact Form will be completed and placed in the student’s record file. In addition, a copy of the letter notifying the student of his/her status will also be placed in the student record file.

During the period of probation, the student will be required to meet satisfactorily the requirements set forth by the Instructor in the student’s Contact Form. At the successful completion of this period, the student will be removed from academic probation.

Course Make-Up Policy

It is the policy of the CDL training programs that any time missed by students must be made up prior to graduation to qualify for completing the course and receiving a VTRC certificate of completion.

The CDL Instructor will schedule any re-testing or make-up classes as required by completing a student Contact Form stipulating a detailed description of the missed material and make-up required.

Grounds for Dismissal

Although every effort will be made by the VTRC and CDL Instructor to help students successfully complete the training program, there may become instances that require termination from this program.  A student may be terminated for any of the following reasons:

  1. Lack of progress (refer to Satisfactory Progress Standards)
  2. Misconduct (refer to Student Conduct)
  3. Three (3) consecutive absences (refer to Attendance Policy and Satisfactory Progress Standards)
  4. Non-payment of tuition (refer to Payment of Tuition)
  5. Excessive absence/tardiness (refer to Attendance Policy and Satisfactory Progress Attendance)
  6. Failure to maintain admissions criteria (refer to Admissions Requirements)

Readmission Policy

If a student has been terminated from the training program he/she may appeal this determination. In order to appeal the student will need to write an appeal letter describing the extenuating circumstances that may be considered mitigating to the reason(s) for termination. The VTRC Director will evaluate the letter for determination of reinstatement.

Grievances and Appeals

Students have the right to file grievances or appeals through the VTRC’s appeal procedure.  Any decision affecting students are made based on program policies and require official documentation. A complaint, grievance or appeal must be administered in the following manner:

  1. The student’s complaint, grievance or appeal must be submitted in writing to the center’s Director.

  2. If the student is unsatisfied with the Director’s decision, a written request for appeal must be provided to the Central Council’s President within 30 (thirty) days after receipt of the Director’s written decision.

In addition, students may make written or verbal comments to the

State of Alaska, Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
Telephone (907) 465-6741

Class Evaluation

All students are requested to evaluate the instructors at the end of each class.  Evaluations will be kept in class files.  Copies are provided to the instructor upon request.

Student Information

Student ID (identification) numbers are the same as an individual’s social security number. By using social security numbers as student ID’s the center can be assured of an identification type which allow records to be tracked through a computerized database. Social security number information is personal; therefore if students do not wish to offer their social security numbers, the center will assign a unique ID to be used as identification.  A student needs to use this ID when requesting a copy of any information record.  Currently, no student ID cards are issued.


Information Release

The VTRC follows the Central Council’s guidelines regarding client and tribal member information:
we do not release information regarding individuals and hold all individual information confidential.  Under the Buckley Amendment or Family Educational Rights and Privacy Act of 1974(FERPA), students have the right to review their file, have copies of materials, and seek correction of information.  Financial aid information will be coordinated and shared with the Central Council’s scholarship programs.  All student files are kept in a locked file cabinet when not being accessed by staff.

In order to have information released from the center, request it in writing and indicate your student ID (social security number), the type of information requested, and to whom the information should be released and include their mailing address.

Training Methods

VTRC’s computer instruction employs the Active Learn and LearnPro techniques, which were developed by Ziff-Davis Education.  These effective teaching methods allow our students to work with and retain new ideas, techniques, processes and concepts for a variety of computer applications.  These methods leverage software as a tool for problem solving.

VTRC Courses with Certification

  • Professional Truck Driver Institute (PTDI) for Commercial Driver License (CDL) Training
  • New Environment for Hazardous Waste Operations & Emergency Responder (HAZWOPER) online training

  • American Traffic Safety Services Association (ATSSA) for Flagger Certification online training.

Travel and Local Transportation

Juneau has an airport that has daily scheduled flights. In addition, the Alaska Marine Highway
(1-800-642-0066) has regularly scheduled ferry service to Juneau. Travel costs are the responsibility of individual students. Financial assistance to travel to the Center may be requested through local community organizations, Native corporations, Central Council’s Adult Vocational Training scholarship program, and other scholarship programs.

In Juneau, Capital Transit (city bus service) has a bus stop at the VTRC. To receive bus schedule information call 789-6901.


Parking at the VTRC

The VTRC has parking available for up to 44 cars with handicapped spaces by both the front and back entrances of building.  No overnight parking.


The VTRC can assist with locating housing if requested, but housing costs are the responsibility of the student.  Following are some local hotels and motels.  Some locations have daily and extended stay rates along with shuttle service.

Airport Travelodge 9200 Glacier Hwy 907-789-9700
Aspen Suites Hotel 8400 Airport Blvd 907-500-7700
Best Western 9300 Glacier Hwy 907-789-5005
Breakwater Inn 1711 Glacier Hwy 907-586-6303
Driftwood Lodge 435 W. Willoughby Ave 907-586-2280
Extended Stay Deluxe 1800 Shell Simmons Drive 907-790-6435
Frontier Suites 9400 Glacier Hwy 907-790-6600
Goldbelt Hotel 51 Egan Drive 907-586-6900
Prospector Hotel 375 Whittier 907-586-3737
Super 8 Motel 2295 Trout Street 907-789-4858


The VTRC may administer stipends to students based upon financial aid and special grant funding received.  The VTRC reserves the right to withhold stipends for non-attendance.  When available, stipend amounts follow the guidelines set in the grants.

Student Responsibility for Information

Students should provide accurate and updated information to the VTRC.  A student may request their own record for review.  If there are errors, students need to request a change in writing, and identify themselves with their student ID (social security number).

Transfer of Credits

The VTRC does not guarantee that its credits or programs are transferable.  Requests for a transfer of credits are always at the discretion of the receiving institution, depending on the comparability of curricula and accreditation.

Employment Opportunity Services

These may be available to students through instructors of each program.  Instructors maintain contacts with the businesses and industry to provide assistance to students in contacting potential employers.  The VTRC may coordinate and refer students to the local Job Service for ongoing services for employment opportunities.

Policy Regarding Lost, Stolen or Damaged Property

The Vocational Training & Resource Center is a general public facility open to everyone and will not be responsible for lost, stolen, or personal items damaged on the premises (this includes vehicles in the parking lot).  Students, room renters, program clients, and/or visitors to the building should never leave valuables unattended.

Breaks and Holidays

CCTHITA Program Offices observe the following holidays

2018 Holiday Schedule

January 1 New Year’s Holiday
February 16 Elizabeth Peratrovich Day
February 19 Presidents Day
March 26 Seward’s Day
May 28 Memorial Day
June 18 (observed) Central Council Day
July 4 Independence Day
September 3 Labor Day
October 8 Indigenous People's Day
October 18 Alaska Day
November 12 (observed) Veterans Day
November 14 Walter Soboleff Day
November 22 Thanksgiving Day
November 23 Native American Day
December 25 Christmas Holiday


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